Answers

Where do my prompts and uploaded images go?

By BananaBanana TeamPublished Last checked

Short answer

Your prompt, any reference images or source video, and the generation parameters are sent to Google's models through the access channels we operate. Your email address, account id and balance stay with us — nothing identifying you travels with the request. Results come back to your private account and live there for 30 days before automatic deletion. Prompts and output are never used to train models.

Leaves with the request
Prompt, reference media, generation parameters
Stays with us
Email, account id, balance, history
Model provider
Google
Output retention
30 days, then deleted automatically
Uploaded source video
Deleted within 24 hours
Used for training
Never
What travels with a generation request and what stays on the account side.

Facts on this page were checked against the live platform on .

01In detail

What actually travels

A generation request carries the material the model needs and nothing else: the prompt text, any reference images, a source video if you are editing one, and the parameters — model, aspect ratio, resolution, duration, seed. That payload is what leaves our servers.

It travels without your identity. Email address, account id, balance and generation history stay in our database, so the request cannot be tied back to you further down the line. Once it leaves, it is handled under the model provider's own terms and retention rules, which we do not control.

What happens to the result

Finished images, videos and audio are written to your private account and served over signed links that expire. They are kept for 30 days from generation and then deleted automatically, together with their thumbnails — download anything you want to keep. Deleting a generation yourself puts it in the trash, recoverable for 30 days, after which the files are purged.

Uploaded source videos are removed as soon as the generation finishes, and in any case within 24 hours. The reasoning context that lets you keep editing an image conversationally lives 7 days; after that the picture and the prompts remain, but the editing chain starts fresh.

If the material is confidential

Every hosted generator sends your input to a model somewhere. Ours is no exception, so material you are contractually required to keep confidential — client source files, unreleased products, personal documents, anything under an NDA — deserves a decision before the upload rather than after.

The practical middle ground is to keep secret material out and describe it instead: generate a synthetic stand-in, or work from assets you are free to share. If a specific job needs a guarantee about where it is processed, ask support before submitting it — that is a conversation we can have, and section 4 of the privacy policy is the text it starts from.

02Go deeper

Where this is documented

03Also asked

More on this question

Do you train models on my prompts or images?

No. Neither prompts nor output are used to train any model, ours or anyone else's, and we do not sell content or personal data.

Can staff read my prompts?

Access is limited to what a specific support request, billing investigation or abuse report requires. There is no routine browsing of accounts.

Where are the servers?

Germany, inside the European Union. Accounts, balances, history and generated files all live there.

Can I delete everything at once?

You can delete generations individually or in bulk from the studio, and a request to support removes the account with its remaining content.

04Related

Questions next door

Try it on your own prompt

New accounts start with $0.20 of balance — no card, nothing expires.